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Adding additional properties to Livable

Learn how to integrate Livable with AppFolio to automate utility billing, sync resident data, and streamline property management workflows. This article covers supported triggers, setup steps, and activation requirements.

From the AppFolio Dashboard:

If you have AppFolio Stack Premium access, follow these steps to complete the integration:

  1. Log in to your AppFolio account.
  2. Navigate to General Settings in the dropdown menu.
  3. Select Manage AppFolio Stack™ Integrations.
  4. Locate Livable in the list of integrations and click the dropdown arrow.
  5. Select Manage Connection and then Setup Connection.
  6. Choose whether to enroll all properties or specific property groups, then click Save.

Note: Property groups in AppFolio allow properties to be grouped for reporting and filtering purposes.

  1. Confirm that you have an agreement with Livable and review the terms of the connection.
  2. Click Enable Connection to complete the setup.

Next Steps and Related Articles

Send a Notice of Change to your current residents

Visit the Manager Resources to download a Notice of Change template. The resident enrollment date for Livable Pro should be at least 30 days from the notice being sent to the residents. 

Legal Disclaimer: Livable is providing neither (i) legal advice regarding legal or regulatory requirements for tenant notice or consent nor (ii) any warranty or representation of any kind concerning these documents and the language contained therein, including that the documents are suitable for any particular purposes.

Complete the Utility Addendum to include with New Leases.

Visit the Manager Resources to download your market-specific Utility Addenda. You will complete the addenda to include important details for admin, late, and vacant cost recovery fees. As well as indicate any not-to-exceed rates alongside the Exhibit A chart to clarify which utilities will be allocated through Livable Pro, directly paid by the resident, or submetered utilities. 

View our Utility Addenda guide for more assistance.

 

ADDITIONAL RESOURCES:

 

2. Activation: Setting Up Properties on Livable Pro

3. Getting Started: Preparing for Utility Billing with Livable Pro

Check our Livable Pro Welcome Guide for more information about Livable Pro and our Onboarding Process.

Getting Help

If you need assistance setting up the integration, contact Livable's support team at help@livable.com or reach out to your Account Manager. After the initial setup, you will be invited to log into your Livable account to finalize the property activation.

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  • Support Form: Not available for a live chat? Complete the Support Form, and we will get back to you via email (help@livable.com)