--- title: Can my residents pay by check or by phone? description: Can residents pay via check or phone on Livable Pro? --- [Skip to content](https://pro.livable.com/knowledge/can-my-residents-pay-by-check-or-by-phone#main-content) English Show submenu for translations [More support](https://pro.livable.com/knowledge/kb-tickets/new?hsLang=en) ![Livable Pro-2](https://pro.livable.com/hs-fs/hubfs/Livable%20Pro-2.png?width=309&height=64&name=Livable%20Pro-2.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://pro.livable.com/knowledge/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://pro.livable.com/knowledge?hsLang=en) 2. [Supporting your Residents](https://pro.livable.com/knowledge/supporting-your-residents?hsLang=en) # Can my residents pay by check or by phone? Residents are able to pay via debit or credit card through the [Resident Portal.](https://mycommunity.livable.com/login?continue=https%3A%2F%2Fmycommunity.livable.com%2F) **Livable does not directly accept payments from Residents by check or by phone.**  To pay by check, the Resident can pay the Property Manager directly (if accepted) and the Property Manager can then "Post Payment" on the Resident's Livable Pro account. Residents cannot pay Livable by phone. Some Property Managers provide their Residents with pay by phone options, but that is outside the Livable Pro platform and the payment must be posted to the Resident's Livable Pro account in the same way a check payment would.  **Property Owners/ Manager:** For more information regarding posting payments to Resident ledgers, check out the "[Posting a Resident Payment](https://pro.livable.com/knowledge/posting-a-resident-payment?hsLang=en)" Help Center Article.   - [Getting Started](https://pro.livable.com/knowledge/getting-started?hsLang=en) - [Allocating & Billing](https://pro.livable.com/knowledge/allocating-billing?hsLang=en) - [AppFolio Integration](https://pro.livable.com/knowledge/appfolio-integration?hsLang=en) - [Account Management](https://pro.livable.com/knowledge/account-management?hsLang=en) - [Property Settings](https://pro.livable.com/knowledge/property-settings?hsLang=en) - [Supporting your Residents](https://pro.livable.com/knowledge/supporting-your-residents?hsLang=en) - [Resident Management](https://pro.livable.com/knowledge/resident-management?hsLang=en) - [Configuring Utilities](https://pro.livable.com/knowledge/configuring-utilities?hsLang=en) [![Chill listening crop-3](https://pro.livable.com/hs-fs/hubfs/logo-pro-3x.png?width=115&height=24&name=logo-pro-3x.png "Chill listening crop-3")](http://www.livable.com) ### Getting Help If you need assistance contact Livable's support team at **[help@livable.com!](mailto:help@livable.com)** - **[Help Center](https://pro.livable.com/knowledge?hsLang=en):** Access a comprehensive library of articles and guides just like this one! - **Chat Support:** Chat with our team live Monday-Friday by [logging in](http://save.livable.com/login) to Livable Pro! - **Support Form:** Not available for a live chat? Complete the [Support Form](https://pro.livable.com/knowledge/kb-tickets/new?hsLang=en), and we will get back to you via email ([help@livable.com](mailto:help@livable.com)) [mailto:email@email.com](mailto:email@email.com) Copyright © 2025, Livable