Custom Resident Admin & Late Fees
Setting a custom Resident admin or late fee from your Livable Pro account.
Check out the Fee Setup guide for setting admin and late fees across an entire property.
If you need to set a custom fee for a specific Resident, this guide is for you!
This can be useful for Payment Plans, or when a lease addenda does not disclose an Admin Fee, or Late fee but other leases do at the property.
- Log in to Livable Pro; save.livable.com/login
- Select the property in which the resident lives
- Click on the resident's name
- Click "Livable Plan"
- Select the "Billing Settings" tab
- Press the pencil icon to edit the Admin Fee or Late Fee
- Click Save to make the change into effect
For Payment Plans, we recommend setting the Late Fee to $0 for a resident, and once the resident pays their balance in full you can reset the Late Fee back to the property default.
Tip: Check out the How much can I charge for a Late Fee? article for more information.
Legal Disclaimer: Follow local ordinances and regulations before assigning residents any amount of the admin fee or late fee. Consult your attorney if you’re not sure what the allowable fee amounts are.
Getting Help
Support and Resources
Need assistance? Livable Pro offers various support options to help you:
- Help Center: Access a comprehensive library of articles and guides just like this one!
- Chat Support: Chat with our team live Monday-Friday by logging in to Livable Pro!
- Support Form: Not available for a live chat? Complete the Support Form, and we will get back to you via email (help@livable.com)