Watch to learn how to add a new Resident from the dashboard and property and updating occupancies for units. Step-by-step instructions are included below the video.
- Log in to Livable Pro: https://save.livable.com/
- From the dashboard select "Enroll new resident"
OR - Choose the property and press the move-in symbol to the right of the unit to enroll a resident
- Input the Resident name, email, and phone number
- Email is important for the Resident to receive an invite to the Livable Pro Resident portal
- Bill Start Date
- The date the resident is responsible for paying any utilities used
- Give Access On
- If an email was input you will need to select which date you want the email invitation to be sent to the resident
Important notes:
- Paper Invites are paid by the property manager
- Paper statements are paid by the resident
- Utility caps will only apply to that specific utility not the entire statement
- "Opt-out" can be used when a resident is not responsible to pay certain utilities through Livable Pro