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Missed Billing & Billing multiple cycles

To bill multiple utility cycles in one statement period you can "add a custom table" to include more than one utility cycle on the residents statements.

If a billing cycle was skipped there is a solution to add a 2nd Allocation Table for the next cycle, follow the steps below: 

  1. Log in to Livable Pro: https://save.livable.com/
  2. Select the Property from the Dashboard
  3. Select "Allocations"
  4. For the latest month click "Open Allocation Tables"
  5. At the top of the page select "+Add custom Table"
  6. Complete the "Current billing cycle" table and the "Additional Table" table to effectively post two billing cycle charges 

 

This can be useful for a missed utility bill after the cycle has ended, or a delay from the utility provider and needing to bill more than 1 utility statement per billing period.