Processing and Allocating a Bill

1. Login to your Livable Dashboard: save.livable.com/login
2. Locate your Property: In the property listing on the left side of your screen, click on the property address. The property dashboard will default to the "Billing" tab.
3. Select the Current Allocation Cycle: To the right of the current allocation cycle, which will always be the top allocation cycle, click on the dropdown arrow. 
4. Select the Utility Type: To the right of each utility, select the "Preview" button to open the associated allocation table. A new window will open. 
5. Upload Bills: On the left you can click to upload your utility file or drag and drop your utility bill files. 
6. Preview the Bill & Enter the Data: On the right side of the screen, click on the "Edit" button with the pencil icon. You can now enter the Usage date range from the bill file in the "Date range" input box, as well as the current charges into the "Bill value" input box. 
   
   1. ❗If you receive an error "Overlapping Dates", please review your Allocation History to confirm the last allocated utility dates❗

            Click "Calculate" and repeat these steps for the remaining utilities and/ or properties.

1. • After calculating, review the allocated charges for each unit to ensure you agree with the charges and no further changes are required. 
   Finally, click "Approve". Once approved, all charges on the table will be pushed to residents for the next statement.

      Notes:

• You will need to ensure all utilities are allocated, calculated, and approved on all tables in the current cycle period to ensure all charges are added to the upcoming statements. Any tables not approved will not post charges to the resident ledgers or statements.
• AppFolio Integration Customer: You will also need to ensure the batches in AppFolio are approved before the 15th to ensure the charges are on the statements issued on the 15th and added to the ledgers in AppFolio.