Resident Accounts: Void Transaction
Watch the video to learn how to void a transaction for a Resident. The steps are also written out below.
From the dashboard https://save.livable.com/active_dashboard
-
Select the property
-
To the right of the unit/resident click the "to do" drop-down
-
Select "View Account Profile"
-
Scroll down to the March Statement charges
-
To the right of the utility charge select "Options"
-
Press "Void transaction"
-
Press "Confirm"