Resident Support: Adding Bank Account/Setting up Auto Pay in Livable Pro

The following can be used to assist your residents when enrolling/setting up their account for the first time.

How to add a U.S. bank account (ACH) as a payment method

Follow these steps to add your bank account and avoid card processing fees:

1. Go to your resident portal
   
   • Navigate to your dashboard at mycommunity.livable.com.
     
     
2. Open your payment methods
   
   • Click “Payment Options,” then go to “Saved Methods” to add a new payment method.
     
     
3. Add your U.S. bank account
   
   • Click “US Bank Account.”

1. • Choose to either:
     
     • Log in to your bank, or

1. • • Select “Enter bank details manually.”

1. • If entering details manually, provide your routing number, account number, and confirm your account number, then click “Submit.”
     
     
2. Verify micro‑deposits
   
   • Stripe will send two small “micro‑deposit” amounts to your checking account for verification. This typically takes 1–2 business days.

1. • After the deposits appear in your bank account, log back into your resident portal, go to your bank account in “Saved Methods,” click “Verify,” and enter the two deposit amounts.

Once you complete verification, your bank account will be available as a payment method in your resident portal

Turning on Autopay with your bank account

After your bank account is verified:

• Log in to your resident portal.
  
  
• Click “Payment Options,” then go to “Autopay.”
  
  
• Select your verified bank account as the payment method for Autopay and save your settings.