Updating Occupancy Count
Each unit must have an accurate occupancy count to ensure billing is allocated fairly to residents.
To update the Occupancy Count, follow the steps below:
- Log in to Livable Pro: save.livable.com/login
- On the left side of your Livable Pro Dashboard, under the property listing, select the property
- In the top right corner of your Dashboard, select "Residents"
- Locate the Occupancy Count to the right of the Resident's name, under the "Occupancy" column
- Click on the Occupancy Number, and a new screen will appear
- Change the Occupancy Number accordingly
- Click "Submit" to save your changes
- Repeat for the units that need updating
To bulk update the Occupancy Count, follow the steps below...
- Log in to Livable Pro: save.livable.com/login
- On the left side of your Livable Pro Dashboard, under the property listing, select the property
- In the top right corner of your Dashboard, select "Residents"
- Use the check box to the left of each unit you would like to update. A new taskbar will appear at the bottom of your screen.
- On the taskbar located at the bottom of your screen, in the bottom right corner, select the icon that looks like multiple people. A new window will appear.
- Change the Occupancy Number accordingly
- Click "Submit" to save your changes
Livable Pro with AppFolio Integration Customers:
- Occupancy counts are pulled from your AppFolio account.
- Occupancy is counted if...
- The resident is not "Hidden."
- The resident is marked as "Financially Responsible."
- The resident is not listed as a "Co-Signer."