---
title: Resident Move-Out & Final Statement
description: Scheduling a Resident Move Out and a Final Statement Estimation
---

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# Resident Move-Out & Final Statement

## Scheduling a Resident Move Out and a Final Statement Estimation

**Scheduling a resident's move-out date in Livable Pro:

Get started by logging in to your Livable Dashboard:** save.livable.com/login

1. **Locate your property:** In the property listing on the left side of your screen, **click on the property address.**
2. **Locate the resident:** In the top right corner of your screen, **select the  "Residents" tab**. From the list of residents, locate your resident's name.
3. **Schedule the move-out:** To the right of the Resident's name, **select "Schedule.**" It will be listed under the move-out column. A new window will open allowing you to **enter your move-out details.** 
     - Enter the **move-out date**
     - Choose **"Automatically Send Final Statement"** 
           - Selecting this option automatically sends the final statement to the resident on the move-out date. The final statement estimation will be available 30 days before the move-out date. Otherwise, you must review and manually send the final statement to the resident.

                      **OR**

1. - Choose to **Toggle off to send the Final Statement Manually.**

1. - - *You will be reminded via email to review and send the final statement manually on Livable Pro*
2. **Select Submit:** Once you are done entering your move-out details, **click "Submit"** to process the move-out date and review the Final Statement estimations

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Video walkthrough being added soon...

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### **Additional questions related to Resident Move-Outs:**

#### **Can I cancel a Move-Out?**

- Yes, you can cancel a move-out. 
    - From the property dashboard, **under the "Residents" tab, locate and click the "Schedule" Move-out button.**
    - A new window will appear allowing you to **click,"Cancel move-out."**
    - Your move-out will now be cancelled.

**Note:**  
\- **If a Final Statement was sent to the resident**, ensure the resident is aware the Final Statement is now void as the move-out was cancelled *or scheduled in error.*

\- **If a recent statement has gone out**, review the resident charges to ensure they include the full number of occupied days, including the day of and days after the scheduled move-out.

#### **When can I enroll the new Resident?**

- Livable Pro allows you to enroll a new resident 1 day after the move-out date. 
    - Example: If the resident moved out on April 12th, you can enroll a new resident on the platform with a billing date as early as April 13th. 

**Tip:** Check out the [Enrolling a Resident](https://pro.livable.com/knowledge/enrolling-a-resident?hsLang=en) guide

#### **Can I process the Move-Out for a previous date?**

- Yes, you can process a move-out for a previous date. However, it is best to input a move-out date that is the current date or future date to avoid billing miscalculations.  
    - If the move-out date was in the past and a statement has already covered the days occupied vs. unoccupied, the system will not automatically correct the previous statement's charges. You can manually recalculate the charges to the resident and process a credit to their account.

**Tip:** See the article ["How to add a custom charge/credit"](https://pro.livable.com/knowledge/how-to-add-a-custom-charge-or-credit?hsLang=en) for more assistance.

 

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