Getting Started
Everything you need to know to get started with Livable Pro!
- Livable Pro Welcome Guide
- Navigating Livable Pro
- Manager Resources: Notices, Addenda & Sample Files
- Utility Addenda Guide
- Important Dates
Account Management
Manage subscription, reimbursement, contact info, team members, business name, and more.
- Adding & Updating banking information for Subscriptions & Reimbursements
- Reimbursement Details
- Can my reimbursement go to multiple bank accounts?
- Changing the Business Name
- Updating Contact Information and Adding a Team Member
Property Settings
- How to set a "Not to Exceed Rate"/Statement Cap or Utility Cap
- Fee Setup: Admin Fee & Late Fee
- How to add a New Property
- How much can I charge for a late fee?
Configuring Utilities
- How can I add/configure a utility?
- What is a Common Area Deduction (CAD)?
- What is a Good Will Deduction (GWD)?
- Can I bill for Submetered Utilities?
- Can I bill for Rent?
Allocating & Billing
- What is an Allocation Table?
- Processing and Allocating a Bill
- How to upload/store bill copies
- How to bill multiple utility cycles?
- How to add a charge or credit to a resident
Resident Management
- Exploring the Resident Portal
- Enrolling a Resident
- Resident Account Profiles
- Updating Occupancy Count
- Resident Move-Out & Final Statement
Property Management Integrations
Integrated to Livable Pro with your Property Management Software? check out our helpful guides & videos!
- 1. Integrate: AppFolio & Livable Pro
- 2. Activate: Setting Up Properties on Livable Pro
- 3. Recover: Prepare for Utility Billing with Livable Pro to begin recovering!